We’re on a mission of helping leaders transform innovative solutions into human-centered stories.
We're dedicated to asking better questions.
We believe that true understanding begins when curiosity never ends—when we keep asking "why?" long after others have settled for the first explanation.
The Story Behind Our Name
Born in a world rapidly embracing AI and high-tech solutions, especially in creative space, where early adoption and reliance on AI have become the norm, we hold onto one belief: the power of human creativity.
When we first sat down to name our agency, we gathered around a table with—you guessed it—blank papers and uncapped pens. We talked about what we wanted to create: not just another marketing agency, but a place where technical brilliance could be translated into human stories. Amid this technological whirlwind, we remain grounded in the idea that with just the basics—paper and pen—a problem-solver can create anything.
Like sitting down with paper and pen to write a letter to someone you care about, rather than firing off a quick text.
And that's precisely what we do with our clients every day.
We leverage our past in-house experience to help Top Tech companies
We're dedicated to asking better questions
We've been through Pre-seed, Series A, Series B to MNCs
We embrace the power of human creativity
Of course, we have one simple obsession
We're dedicated to asking better questions.
We believe that true understanding begins when curiosity never ends—when we keep asking "why?" long after others have settled for the first explanation.
This persistent curiosity drives everything we do: from the way we immerse ourselves in your technology, to how we explore your market, to our relentless pursuit of the perfect words to
tell your story.
It's not just a methodology. It's a mindset that transforms how we work with you—creating space for discovery, insight, and unexpected connections.
Our team stories
Despite being a small team, we possess strong technical backgrounds and constantly maintain an eager pursuit of knowledge.
Chloe Pham
CEO/Strategist
Minh Pham
Tech Lead/Software Engineer
Dai Nguyen
Creative Lead/Product Designer
Chloe Pham
CEO/Strategist
Tech teams love Papers & Pens
“The "website problem" is usually a symptom of something more interesting. The uncomfortable questions firstly is to find the strategic heartbeat, then build solutions that actually move the needle.”
An Invitation to Write Your Next Chapter
Our process begins not with proposals or pitches, but with genuine conversation about your technology and vision. From that first dialogue, we'll both know if we're the right partners to help translate your technical brilliance into a human story that resonates.
Shhhhh... This is truly what we’re doing
You can easily find our service on this website to get what we offer. But by the end of the day, this is the only two things we do.
We're Not Here to Make You Dependent on Us
Having been in your shoes, we've lived the late nights when technical founders struggle to explain their breakthrough to someone who just doesn't get it. We've felt the frustration of marketing leaders trying to find partners who truly understand their technology without draining limited resources.
This isn't theoretical empathy—it's experience.
We've built Papers & Pens around a radical bet: that the Next-Gen of Marketing for Tech Companies needs partners who might not come from engineering backgrounds, but who are curious and committed enough to live and breathe your product from day one.
This commitment to building your internal capabilities looks like:
- Skill Transfer Workshops: We conduct sessions, free tools & resources specifically designed to share your team our approaches to technical storytelling
- Side-by-Side Creation: We invite your team into our content development process rather than disappearing until deliverable time
Frameworks, Not Just Finished Products: We provide adaptable templates and methodologies your team can apply independently
This approach means that while many clients choose to work with us for years, they do so by choice and evolving needs—not because we've made ourselves indispensable through information asymmetry or black-box processes.
Life at Paper & Pens
An environment where you can be your weird self (we're all a little weird too)
